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9
🛠 SELF-HOSTING

Zammad

Self-hosted helpdesk with email chat social media channels.

Free

Performance

Features 92%
Channels 90%
Design 86%
Value 90%

Key Features

Email tickets
Chat
Social media
Knowledge base
SLA
Macros
Branding
API

✓ What We Like

Email tickets
Chat
Social media

✗ What Could Be Better

See full review for details

Competitors

Zammad 9/10 Free
Freshdesk 8 Free
Zendesk 8 $19
osTicket 7 Free
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